Regency Furniture is currently seeking Full Time Front Office Manager. The responsible for the daily administrative tasks as required and to assist the Store manager. a sincerely pleasant, positive, energetic and professional demeanor. Supervision of the Front office staff to ensure that the customers experience was the best.
Responsibilities
Provide information about merchandise, warranty, customer pick ups, scheduling deliveries and customer issues
Process Sales
Over-viewing customer complaints and phone issues
Review all sales orders on a daily basis
Report and discuss customer issues with Store Manager
Provide reports Finance, Human Resource
Schedule front desk staff to ensure full coverage
Thorough Knowledge of policies and procedures
Answer customer queries regarding the store and the merchandise
Reviewing finance and submitting
Receive and process cash, check and charge / credit payments
Provide change and receipts
Daily Close outs count money, sort charge slips and balance monies
Maintain sales records filing correspondence
Order supplies for store and front desk stock
Person Specification
Ability to multitask is essential
Excellent listening and oral communication skills
Customer service orientation
Patience, work well under pressure
Adaptability
Motivated
Very friendly and wearing a smile
Organizational skills
Technology
Computer literate to an average level in Microsoft Office suite
Typing / Data enter
Credit card processing machines
Calculator
Multi-line phone system
Finance terminals
Physical and Work Environment
Fast Pace High energy level
Office / Administrative Setting
Up to 8 hours computer use
Lift up to 10lbs.
Weekends and Holidays
Education and Experience
2 3 years experience in Customer Service
Bilingual a plus Spanish
Hiring Organization: hr@regencyfurniture.biz
- Location: Fredericksburg VA, Waldorf MD
- Compensation: Email for details
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 1458805835