Ok, I'm really not dumb, but am having trouble with this and don't know why!? I thought this was an easy, plug'n'play situation, but it hasn't worked out that way.
I have an Acer Laptop (Aspire 6930G) with an HDMI port and a Hannspree 28" HT09 LCD TV (1080p Full HD resolution) that has two HDMI ports. First, I got a cheapo cable off of Amazon, but when the connection didn't work initially, I got a nicer one thinking this was the source of the trouble. So, now I have a Mediabridge Ultra Series - 15ft High Speed HDMI Cable - Version 1.3 Category 2 - 1080p - Blu-Ray - PS3. So, those are my specs. I connect the cable and then boot everything up. I have changed the input on the TV to HDMI, but it says no signal found. (NOTE: I do not have a regular cable connection for the TV; the plan is to watch DVDs and streamed content on this TV, not watch cable TV - I just wanted a bigger, clearer display than my laptop, so I can have others watch with me and I don't go blind. I do have a cable modem and a wireless router with broadband internet from RCN.) And on the pc side when I try to send the picture to an external monitor via the control panel (or function keys), the pc never detects that there is something connected. I have also used the NVIDIA Control Panel and chosen "set up multiple displays" and done this "rigorous display detection" option and still get nothing. What gives??
I called the tech support on the Hannspree side, and they said I needed to upgrade the video card. I don't think so, as I found two reviews of this laptop where they reference connecting an external display for watching a movie. See
http://www.laptopmag.com/review/laptops/acer-aspire-6930g-6723.aspx
"The glossy 16-inch (1366 x 768-pixel resolution), 16:9-ratio display is bright and colorful, which made watching the Blu-ray version of Top Gun pleasurable. As the display isn’t full HD, we extended the visuals to a 32-inch external monitor using the HDMI port to watch the movie in 1920 x 1080p and enjoyed rich colors and quality skin tones."
and
http://www.pcmag.com/article2/0,2817,2336818,00.asp
"If the laptop's 16-inch screen is too small for you, you can take the movie experience to a larger display via the included HDMI port."
I emailed Acer support and they want to charge me $60 to just talk to me. But I don't think they can do anything I haven't already done and if they charge me $60 to tell me to mail my laptop in to be serviced, I'll be pissed. I do have an extended warranty via Newegg (where I purchased the lptp) and just got in July, so assume it is under the original warranty as well....
So, does anyone have an idea to make this work?? I will bake you two dozen of your favorite sort of cookies if you just make this work for me or tell me what piece I am missing to make things work!!!
Many thanks,
Kelly
- Location: NW, DC
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