Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Lionbridge combines global resources with proven program management methodologies to serve as an outsource partner throughout a client's product and content lifecycle -- from development to globalization, testing and maintenance. Global organizations in all industries rely on Lionbridge services to increase international market share, speed adoption of global products and content, and enhance their return on enterprise applications and IT system investments. Based in Waltham, Mass., Lionbridge now maintains more than 50 solution centers in 25 countries and provides services under the Lionbridge and VeriTest brands. To learn more, visit
http://www.lionbridge.com.
Position Description
Responsible for filling interpreter orders. Serve as the primary contact with the interpreters for developing and maintaining a rapport, negotiating rates, scheduling of assignments, and resolving payment issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage and maintain interpreter resources and schedules of various interpretation assignments.
Ensure maximum profitability and high quality service by controlling interpreter costs, managing interpreter resources efficiently and properly, and determining prioritization of responsibilities.
Make sure that each order is attended to promptly and in a cost effective manner.
When local resources are unavailable, arrange interpreter travel.
Provide back-up support to other Regional Project Coordinators as necessary.
Monitor cost, order pattern, and any other changes and always find new and creative ways to manage region.
Interact with Interpreters, Accounting Staff, Interpreter Training & Certification Staff, Sales Staff and other members of the Production Team.
The job description does not imply that these are the only job duties to be performed by the employee occupying this position. Employees will be required to follow all job-related instructions and to perform all other job-related tasks requested by the manager.
Required Skills/Background
Specific knowledge, skills, education, and work experience needed to perform this job well:
University degree or equivalent work experience. Preference for background in languages/linguistics, political science, or international affairs.
Some customer service or management experience helpful; effective decision making.
Experience in interpretation/translation business or other fast-paced environment; ability and willingness to function in a high stress environment.
Excellent communication skills, with ability to represent Lionbridge and the interpreting community effectively; strong organizational skills; attention to detail; and ability to handle multiple tasks simultaneously and complete tasks with minimal supervision.
High level of resourcefulness, persuasiveness, and problem-solving capabilities. Creative approach to problem-solving; ability to work in a team environment.
Good general knowledge of politics, world events and languages with a regional knowledge of Africa.
EDUCATION AND/OR EXPERIENCE
Bachelors Degree or equivalent experience
Contact
Candidates interested in this position can apply on line at
http://lionbridge.apply2jobs.com and reference position number FS2304.
- Location: DC
- Compensation: TBD
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.