Who we are:
InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been employing leading-edge technologies and techniques to improve the working lives of others. We are seeking an energetic, highly-motivated, qualified Senior Technical Writer/Publisher. We place great value in the work our people do and in the difference their efforts make in people’s lives.
What makes us different than other IT services companies? It’s simple: the quality of our services and our attention to detail.
What knowledge you must have:
Five years plus (5+) providing high-level technical writing support, preferably in a consulting environment. You should have knowledge of computer systems architecture, operating systems, computer networking, database design, information engineering, network configuration and troubleshooting, and software development methodologies, tools, and techniques.
In addition, you should have a working knowledge and expertise in these packages:
• Adobe Acrobat
• Microsoft Office 2007 (Word, Excel, Visio)
• Adobe Dreamweaver
• Microsoft Sharepoint
What experience you must demonstrate:
• Expertise in technical writing, supporting information technology projects and initiatives
• Ability to work independently to collect information from information technology specialists, publications, vendors, and customers
• Proficiency in the use of desktop publishing, word processing, graphic design, web publishing, and collaboration software
• Ability to apply private industry publishing practices and standards including style, layout and design
• Exceptional communication and inter-personal skills
What education/training/certification you need:
• Bachelor’s degree in English, communications, journalism, or a technical discipline desired, or broad professional experience in lieu of formal education.
What you will do:
• Develop policies and procedures used by staff in providing technical customer support
• Develop technical notes through discussion with stakeholders to document policies and procedures for staff in the performance of their duties
• Manage the preparation, review, and approval process for root cause analysis (RCA) reports
• Maintain the division’s intranet-based web presence
• Prepare requirements documentation, project documentation, work flows, job aides, user guides, and other information system documentation
Where you will do it
You will work primarily at a federal client site in Washington, DC with a limited amount of visits to Herndon, VA as requested by the customer.
Security/Personnel Requirements
Successful candidates must pass a federal civilian background check.
This is a 6 month temporary contract position for a 1099 contractor.
Please forward cover letter, writing sample, resume and salary history/requirements or hourly rate (for 1099) to personnel@infostructures.com. Equal Opportunity Employer.
- Location: Washington DC
- Compensation: commensurate upon experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.