The starting salary range for this position is $31,294 to $36,258, depending on years of full-time experience. The overall salary range for this position is $31,294 to $38,825.
MINIMUM QUALIFICATIONS: High School Diploma and four (4) years of experience in an office environment WITH AT LEAST ONE YEAR IN A MEDICAL OFFICE SETTING.
ESSENTIAL REQUIREMENTS: Understanding of medical office practices, procedures and terminology including RX symptomology and side effects. Ability to recognize the pathology of a diagnosis. Informally screen calls and situations for medical severity of crisis and emergencies and provide proper disposition.
Ability to: understand and follow complex oral and written instructions; compose correspondence; deal with the public in an effective and courteous manner; establish and maintain effective relationships with medical professionals, superiors, subordinates, associates, representatives of other organizations and the general public; keep complex clerical records and prepare accurate reports from various and complex statistical, accounting and related records; plan organize and execute complicated and continuing assignments accurately in accordance with established laws, rules, and regulations and apply policies to daily work problems; deal with public relations problems courteously and tactfully; design, install, and maintain clerical methods, forms and procedures under general supervision and work independently on complex and confidential tasks; utilize personal computers and appropriate software packages.
Must be able to establish and maintain effective working relationships with associates, consumers and providers; express ideas clearly and concisely, orally and in writing; consult internally and externally with other professionals;
Must be able to work collaboratively with accounting department to ensure accurate medical/mental health billing.
Knowledge of business equipment, business English, spelling, punctuation, grammar and arithmetic and medical office management procedures.
Tact, discretion and sound judgment.
STATUS: Full time hourly, non-exempt.
NATURE OF POSITION: Skilled, responsible medical administrative work involving responsibility for all aspects of the front desk operations and assistance with operations of a counseling center.
Performs a variety of complex administrative duties requiring a comprehensive knowledge of center operations, scheduling, billing, and the requirements of third party payers.
Independently applies policies and procedures, receives patients and visitors, handles operational details of the Center office, compiles and summarizes data, and prepares reports. Has varied public contacts. The job requires the employee to work closely with other members of the organization, officials of other agencies and the general public.
Receives general supervision from the Center Director and is expected to exercise considerable tact, discretion and judgment in all areas of work. May provide advice and guidance to others and assist in establishing and maintaining methods and procedures which will produce results in accordance with the agency standards.
EXAMPLES OF WORK:
Receives patients and visitors.
Schedules patients.
Collects copayments.
Identifies the insurance coverage of patients, whether or not the insurance is currently
Effective, and whether or not services are authorized.
Answers telephones.
Provides information about Centers to callers.
Orders supplies.
Types correspondence, statements, tables, forms, etc.
Maintains orderly files
Maintains important or confidential records.
Performs miscellaneous clerical tasks for staff members.
Works with Center Director and other staff to ensure compliance of counseling centers with COMAR regulations and HIPAA.
Assists all Centers with standardization of office procedures.
Performs other duties as assigned.
- Location: Rockville, MD
- Compensation: The starting salary range for this position is $31,294 to $36,258, depending on years of full-time experience. The overall salary range for this position is $31,294 to $38,825. Excellent benefits package.
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.