Small energetic Fairfax, VA, firm may have an opening for a full-time, professional customer service representative with strong communications and multi-tasking skills. Health benefits, competitive salary and flexible work environment.
Duties:
-Answer inbound calls generated from our marketing efforts
-Communicate effectively to collect information from the customer and input the data into an events management program.
-Coordinate various components of training events, such as vendor management, placing book orders and shipping materials
-Record detailed information without errors
-Transfer calls
-Some clerical and administrative functions.
-Provide excellent customer service in a friendly helpful way.
-Track program certification details
Requirements:
-Ability to type 30 wpm with excellent accuracy
-MUST have customer service experience
-Bachelor’s Degree minimum
-Punctuality and Great Attendance is a MUST
-Clear and professional speaking voice
-Attention to detail, strong writing skills and organizational skills
-Problem solving skills
-Leadership skills
-Ability to work with MS Office Programs, such as Word, Outlook and Excel
-Ability to work with a culturally diverse clientele
If you qualify for this position and if you are looking for a career; not just a job, please send your resume today!
- Location: Fairfax, VA
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.