Position:
Customer Service Agent (Sales & Mgmt Development Program)
Location:
Virginia Tire & Auto
of Ashburn-Dulles (Goodyear Dealer)
44285 Ice Rink Plaza, Ashburn, VA 20147
Responsibilities:
- Provide exceptional experience for all customers
- Greet customers (walk-in, drive-up, phone), create service orders and supporting documents
- Develop various types of customer situation/needs assessments focused on Oil changes, Safety & Emissions Inspections to start and expanding to other product and service offerings as knowledge increases
- Provide customer status updates (waiting, phone), update service orders & documents
- Customer check-out and payment. Finalize work orders and supporting documents.
- Establish and nurture strong on-going relationships with customers
- Excellent working relationships with all team members
Skills & Attributes:
- Consistent positive attitude and energy, works well in a positive, fast moving, team-based, customer focused environment
- Strong desire to consistently learn & grow at a rapid pace
- Strong desire to develop your sales and leadership skills & abilities
- Strong desire to be part of a motivated team committed to the highest level performance and ongoing improvement
- Automotive service experience preferred but not required
- Must be comfortable working with computers. Microsoft Windows, Excel, Word experience preferred
- Good organization skills and attention to detail
- Ability to multi-task
- Takes pride in professional personal appearance and work place
Work environment:
- This is an excellent entry level opportunity to join an expanding, innovative team in the automotive maintenance and repair industry
- Designed for people interested in a starting a REAL career leading to Sales & Service Writing and Business Leadership
- Unmatched Professional Development Program
- Positive, energetic, customer focused team at all levels
- New, fourteen bay, innovative, Goodyear-affiliated automotive service facility
- Work performed car-side (outside), in the shop and in the show room
- Highest standard of clean & professional operations
- One of our seven locally owned & operated, rapidly growing, community based locations
- Unmatched level of self-study, classroom and on-the-job training and coaching
- Unmatched career advancement opportunities for strong performers
Schedule:
- Flexible. Must be available evenings and at least 1 weekend day per week.
Store hours:
- Monday through Friday: 7 am to 8 pm
- Saturday: 7 am to 6 pm Sunday: 9 am to 5 pm
Income:
- Starting at $30,000 to $50,000+ based on experience & initial fit assessment.
- Significant income potential growth for strong performers.
Benefits:
- Medical, dental, 401K, vacation, employee discounts, unmatched quality training, experience and career opportunity
Contact:
Marty Kelliher, Managing Partner
mkelliher@vatire.com (email preferred)
www.vatire.com
703-858-5100 (store)
703-201-3368 (cell)
- Location: Ashburn, VA
- Compensation: -Starting at $30,000 to $50,000+ based on experience & initial fit assessment
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.