We are an established, dynamic, and rapidly expanding security alarm company located in Tysons Corner. We have 5 immediate openings in our Customer Support Department. These positions present an exciting and challenging career opportunity to qualified applicants.
About our Company
Despite the depressed state of the economy, our company has not only survived, but continued to thrive and grow. Our success may be attributed to the fact that we offer distinctive cutting-edge technology and superior service to our nationwide client base!
Why Work Here?
o Our corporate culture is relaxed, our team dynamics keep things interesting, and our work flow is fun and fast-paced.
o We value our employees and give them opportunities to grow personally and professionally as we expand.
JOB OPPORTUNITY DETAILS
Primary Job Duties:
o Providing account activation, system orientation, and customer service support to commercial and residential customers nationwide via phone and email.
o Utilizing our advanced online tools and resources to assist and troubleshoot customer concerns and respond to account inquiries.
Superior Compensation Package
These positions feature a competitive compensation package which includes a salary range between the high $30,000s to low $40,000s depending on experience. In addition, these positions will enjoy the full range of company benefits which include medical, dental and vision coverage.
REQUIRED QUALIFICATIONS
o Must have superior computer skills
o Must have excellent verbal and written communication skills in the English language
o Must have a minimum of one (1) year of uninterrupted call center telephonic experience.
o Must have patience and an ability and comfort level in explaining technical concepts to lay persons.
o Must be detail oriented, methodical and able to follow highly detailed instructions.
PREFERRED QUALIFICATIONS
o Experience providing Technical support preferred, but not required – We will train to use our web-based tools, and troubleshoot user’s systems.
o Being tech-savvy is a definite plus.
HOW TO APPLY FOR THIS POSITION
Reply to this job posting and please write, “Customer Support” in the subject line and attach your resume and a cover letter.
ACT NOW – We are looking to fill these positions ASAP and are ready to interview and make our hiring decisions ASAP!
- Location: Tysons Corner
- Compensation: High 30s to Low 40s
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.