Member ServiceS Rep/Teller I - Transportation FCU (Washington, DC)
compensation: $17.00 - $19.00 per hour (based on expereince) employment type: full-time
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START YOUR CAREER WITH AN ESTABLISHED AND GROWING FINANCIAL INSTITUTION - CAREER DEVELOPMENT & PROMOTIONAL OPPORTUNITIES AVAILABLE! TRANSPORTATION FEDERAL CREDIT UNION IS LOOKING FOR OUR NEXT MEMBER SERVICES REPRESENTATIVE/TELLER I AT OUR FAA BRANCH IN WASHINGTON DC.
Job Title: Member Services Representative/Teller 1
Non-Exempt (Overtime eligible)
The MSR / Teller I provides superior customer service through a variety of member service functions including processing account and loan transactions. This role proactively cross‑sells the Credit Union's services. In addition, responds to questions, provides information upon request from members (internal and external) and engages so they understand and utilize the available products and services.
Essential Duties and Responsibilities
•Receive members in a friendly, professional manner and support the Credit Union’s mission statement
•Maintain members’ privacy by protecting their personal information
•Assist members with opening and closing accounts, answers questions about products and services while reviewing accounts and establishing relationships for opportunities to offer Credit Union products and services that benefit members
•Maintain and balance a cash drawer
•Use knowledge and judgment to protect members and the Credit Union from loss
•Perform member service related duties to include opening new accounts, adding additional services, etc. with support from others
•Stays knowledgeable of and complies with applicable laws and regulations, including BSA/AML and OFAC
• Identifies cross‑sell opportunities and cross‑sells services to members. Educates existing and new members on products and services provided by credit union.
•Perform other related job duties as assigned
Health, Dental, LTD, Life, 401(k), vacation, sick and paid holidays
similar or related experience: 1 year
cash handling experience: 1 year
High School Diploma or equivalent
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Plexiglass shield at workstations to protect employee and member. Hand sanitizer at each station and throughout facility. Each employee provided face mask.
Please send resume to firstname.lastname@example.org.
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