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Evening Operations Associate / Dispatcher - 30+ hrs (4:30pm - 11:30pm) (Silver Spring)

compensation: DOE
employment type: full-time


What is Rinse?

Rinse ( is a rapidly growing dry cleaning and laundry delivery startup serving many cities! Our delivery valets pick up bags of laundry from our customers, and deliver clean clothing from our warehouse to our customers' doors.

Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.

We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, and Boston. We've grown at double-digit month-over-month rates since launch, have created a differentiated service our customers love, and have a model where the economics actually work.

Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it. We are looking for stars to join our team and can’t wait to hear from you.

About the Role...

As a member of the Evening Operations team (4:30PM - 11:30PM), you will ensure that customer orders are accurate, up to our quality standards, and delivered on time. This role has significant upside for exceptional performers who are motivated to learn quickly and want to work for a company committed to their professional development. We have an amazing team and want you to become a part of it!

In this role, you will...

Serve as the “air traffic controller” of day-to-day operations by creating delivery routes, dispatching delivery drivers, and troubleshooting any delivery issues.
  • Coordinate with Customer Care team and Operations team to deliver exceptional customer service.
  • Identify and analyze operational challenges and come up with creative solutions to help streamline operations.
  • Create and implement effective procedures that support operational efforts.

As the ideal candidate, you...

  • Breathe our core values of Taking Ownership, Respect, Honesty, and Working to Delight and Amaze our Customers.
  • Thrive in the face of ambiguity, set the direction for others, and are able to be effective in a fast-paced, constantly evolving environment.
  • Are able to be on your feet for a majority of your shift, lifting up to 50 pounds and keeping yourself in constant motion.
  • Are able to work in a team environment or by yourself.
  • Understand how to use technology, including desktop and mobile tools for inventory and quality control.
  • Have at least an Associate's Degree or 1-2 years of relevant operations leadership experience.
  • Have your own reliable transportation to our office near the Forest Glen Annex in Silver Spring
  • Are consistently available to work Saturday and Sunday evenings in addition to one weekday every other week. Flexibility to pick up additional shifts is highly desirable.

You’ll Love Working at Rinse Because…

  • We offer competitive compensation, Health benefits (Medical, Dental, Vision for full-time employees), paid leave, 401k, weekly lunch, all day snacks and Rinse credit towards any Rinse provided services!
  • We've built a high-caliber team and have a tight-knit, collaborative work environment that values honesty and open communication.
  • You'll take pride in creating interesting and impactful work at a promising startup that you would be proud to tell your mom about!
  • We offer competitive compensation in addition to great benefits and quarterly Rinse credit toward laundry/dry cleaning!
  • Our office is in Silver Spring (20910) - public transportation is limited during the evenings/weekends - your own car is highly recommended to be successful in this role (free parking is available on site)


Driving with Rinse is perfect for those looking for seasonal work, temporary work, part-time work, part-time work or for those looking for a supplemental income. Hours are in the evening. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. We welcome those who have driven with other peer-to-peer ridesharing networks such as Uber, Munchery, Postmates, Caviar, Shyp, Luxe, Zirx. Our delivery valets come from all backgrounds and industries ranging from traditional driving and transportation industries to more customer service and creative industries. If you are an account manager, accountant, accounting, actor, actress, admin, administrative, administrative assistant, barista, bus boy, busboy, busser, cab driver, cab-driver, chauffeur, cleaner, cleaners, clerical, coffee, college student, construction, contract worker, customer service, customer service agent, delivery driver, designer, education, entry level, entry-level, expo, finance, food runner, food-runner, foodrunner, full time, full-time, health care, healthcare, host, hostess, hosts, human resources, human-resources, intern, interns, IT, limo driver, maid, maintenance, management, manager, manufacturing, marketing, messenger, network marketing, nurse, office, part time, part-time, private hire driver, receptionist, receptionists, restaurant, retail, retail associate, sales, sales person, salesperson, server, servers, teacher, teachers, valet, valets, waiter, waiters, waitresses, warehouse, worker, who is looking for a flexible part time or seasonal job, you should try driving with Rinse to supplement your income!.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7310809761


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