compensation: Competitive based on experience
employment type: full-time
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Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the leader in ethical origin fine jewelry.
Founded in 2005, we have been featured in Newsweek, Glamour, the Today Show, and Martha Stewart, among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.
We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow.
Everyone at Brilliant Earth has a voice — we want to hear yours!
Our Customer Experience Sales Assistants are dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Sales Assistants will be responsible for guiding the customer through the life of the sale through any one of our engaging sales platforms: in-person and virtual appointments, phones, or live-chat!You will take a consultative approach towards customer inquiries regarding our luxury product line to assist in finding the best jewelry match for each customer.
The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a Customer Experience team member, you will have the opportunity to have a clear impact on the company’s growth while developing your sales and customer service skills.
What You’ll Do: