Jessica Johnson
Washington, DC show contact info
Professional Summary
Versatile healthcare and administrative professional with 10+ years of experience supporting
patient care, clinical operations, environmental services, and customer-facing roles. Known for
excellent communication, strong attention to detail, and the ability to maintain high standards of
cleanliness, safety, and service. Adept at managing fast-paced workloads, supporting
multidisciplinary teams, and ensuring efficient daily operations across medical, research, and
corporate environments.
Core Strengths
• Environmental Services & Sanitation
• Patient & Customer Support
• Administrative & Clerical Support
• CRM & Database Management
• Confidentiality & HIPAA Compliance
• Time Management & Multi-tasking
• Recordkeeping & Documentation
• Microsoft Office (Word, Excel, PowerPoint)
• Problem Solving & Decision Making
• Event Coordination
• Team Collaboration
• Detail Oriented & Reliable
Professional Experience
Environmental Service Aide II
MedStar Health – Washington, DC | April 2025 – Present
• Respond promptly to STAT and emergency cleaning requests.
• Perform thorough cleaning of patient rooms and clinical areas.
• Stock and maintain supply rooms to support workflow efficiency.
• Sanitize all exposed surfaces to meet hospital cleanliness standards.
• Conduct high/low dusting, trash removal, and routine unit cleaning.
General Cleaner
Integrity (USDA) – Washington, DC | April 2024 – March 2025
• Cleaned and maintained office spaces, hallways, and common areas.
• Disinfected restrooms and monitored waste removal.
• Restocked supplies and followed all safety and sanitation protocols.
Cleaner
Clear Mind Consulting LLC – Baltimore, MD | July 2023 – Present
• Delivered professional cleaning for scheduled and urgent service requests.
• Sanitized high-traffic areas, restrooms, and common spaces.
• Safely handled hazardous chemicals and adhered to all safety guidelines.
• Maintained clean and safe industrial job sites.
Contractor – Neuromuscular Division
Johns Hopkins University – Baltimore, MD | Sept 2020 – Aug 2023
• Managed clinical trial financials, including revenue tracking and invoicing.
• Updated patient records and conducted data management using EPIC.
• Designed financial systems to support multiple research centers.
• Led team meetings and streamlined division-wide processes.
• Oversaw grant compliance for federal and private research projects.
Residential Concierge
Kent Services – Washington, DC | June 2017 – Jan 2019
• Delivered high-quality resident service and resolved concerns professionally.
• Promoted a positive living experience and maintained building standards.
Residential Concierge
Noor Staffing Group, LLC – Washington, DC | April 2017
• Provided temporary front-desk support for residential facilities.
• Managed deliveries, assisted guests, and provided local information.
Warehouse Worker
Monogram Snacks & Foods Inc – Martinsville, VA | Oct 2016 – Jan 2017
• Processed and scanned food orders for distribution.
• Operated pallet jacks and assisted with unloading heavy shipments.
Administrative Assistant
Pool Service Company – Fairfax, VA | April 2014 – April 2015
• Organized office documents and supported supervisors with daily tasks.
• Managed inventory, customer calls, and scheduling.
Certified Nursing Assistant
Angel Wings Nursing Center – Danville, VA | 2009 – 2010
• Assisted patients with hygiene, feeding, and daily activities.
• Recorded vital signs and patient observations.
Pre/Post-Op Surgery Assistant
Danville Regional Medical Center – Danville, VA | 2007 – 2009
• Prepped patients and surgical rooms for procedures.
• Assisted surgical staff and sterilized instruments.
Nursing Assistant
Riverside Rehabilitation Nursing Home – Danville, VA | 2003 – 2006
• Supported patient mobility, comfort, and daily care needs.
• Documented patient activity and communicated observations to nurses.
Education
George Washington High School – High School Diploma
Technical Acumen
• Administration: HR Support, Customer Service, Event Planning, Data Entry
• Software: Microsoft Office Suite (Word, Excel, PowerPoint, Access)
• Systems: EPIC (clinical data)
Principals only. Recruiters, please don't contact this poster.