Senior Process Analyst

Apply Now

GovCIO is currently hiring for a Senior Process Analyst to support operional efficiency, documention management, and change governance activities supporting the U.S. Coast Guard (USCG). This role provides high-level process analysis, technical writing, and meeting facilition to maintain federal compliance standards, manage operional documention, and ensure mission-critical systems navige change management workflows smoothly. This position will be loced in Alexandria, VA, and will be a hybrid position.

As a Senior Process Analyst, the ideal candide will serve as a Technical Writer, Meeting Facilitor, and Document Custodian. The core focus of this role is transling complex endpoint security operions into clear Standard Opering Procedures (SOPs) and rigorous enterprise IT Change Management documention. Core responsibilities include:

• Manage the complete lifecycle of operional orders from inception to archiving, including receiving, tracking, and compliance monitoring for TASKORDs and FRAGORDs.
• Develop, draft, and maintain high-quality Standard Opering Procedures (SOPs) th transle complex technical endpoint operions into clear, repeable processes.
• Ensure all written products, technical briefs, and compliance records strictly adhere to Controlled Unclassified Informion (CUI) handling and enterprise formting standards.
• Drive operional tempo across the engineering group by scheduling, structuring, and leading daily team synchronizion meetings.
• Prepare technical engineering teams for Change Advisory Board (CAB) reviews by managing and drafting comprehensive Requests for Change (RFCs).
• Meticulously track, assign, and follow up on technical action items, engineering milestones, and risk decisions to ensure execution mandes are met.
• Act as the team's Document Custodian by organizing, auditing, and maintaining the central document repository for all operional and architecture records.
• Lead efforts in auditing existing process documention to identify gaps, streamline workflows, and upde outded technical references.
• Coordine cross-functional alignment between engineering, security compliance, and leadership to capture operional requirements accurely.
• Manage the completion, routing, and approvals of technical change management paperwork across required operional commands and departments.
• Cree and distribute detailed meeting minutes, tracking sheets, and executive stus dashboards for ongoing leadership review.
• Respond accurely and promptly to operional da calls regarding team compliance, process readiness, and order execution stus.

High School with 9+ years (or commensure experience)

Required Skills & Experience

• Certificions: Relevant process, documention, or baseline technical certificions (e.g., ITIL v4 Foundion, Certified Professional Technical Communicor (CPTC), CAPM, or DoD 8570 baseline compliance equivalents).
• Demonstred experience acting as a Document Custodian managing federal or military operional orders, specifically handling TASKORDs, FRAGORDs, or OPORDs.
• Proven technical writing experience transling complex cloud, network, or endpoint security engineering workflows into clear Standard Opering Procedures (SOPs).
• Proven experience naviging enterprise IT Change Management systems, including drafting Requests for Change (RFCs) and preparing teams for Change Advisory Board (CAB) reviews.
• Demonstred expert-level proficiency with federal formting standards and the strict handling, marking, and distribution rules for Controlled Unclassified Informion (CUI).
• Strong background in meeting facilition, with a demonstred ability to drive daily technical syncs, capture action items, and track risk decisions to closure.
• Direct operional experience working with central collaborion and repository plforms (e.g., SharePoint, Confluence, Jira) to maintain rigorous version and access control.

Clearance Level: Must have an active Secret clearance  

Preferred Skills & Experience

• Prior experience supporting the U.S. Coast Guard (USCG), Department of Defense (DoD), or Federal enterprise IT modernizion programs.
• Advanced process or management certificions such as Project Management Professional (PMP) or Lean Six Sigma (Green/Black Belt).
• Broad familiarity with enterprise security and management tool concepts (e.g., Tanium, Swimlane, SIEM) to facilite technical documention accurely.

Apply Now