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Description
At Leidos, we deliver innovive solutions through the efforts of our diverse and talented people who are dediced to our customers’ success. We empower our teams, contribute to our communities, and opere sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
The Mission Driver Enablement Center (MDEC) is seeking an experienced Salesforce Developer to support the delivery of modern, integred customer engagement solutions for Federal agencies. This role is focused on designing and developing scalable Salesforce solutions integred with Amazon Connect, AI-driven capabilities, and third-party government systems.
The ideal candide brings hands-on experience with Salesforce development and telephony integrion, particularly within reguled environments, and is comfortable contributing across the full development lifecycle—from prototyping through production deployment.
Job Responsibilities:
Perform hands-on development to build Salesforce-based contact center solutions, including prototypes/MVPs and production-grade implementions aligned to project objectives and timelines
Design and develop integrions between Salesforce and Amazon Connect (or similar cloud IVR/ACD plforms), including real-time da synchronizion and screen-pop functionality
Collabore with stakeholders to develop prototypes and proofs of concept to refine requirements and solution approaches
Ensure all solutions comply with Federal security and compliance standards (e.g., FedRAMP, ATO)
Support full lifecycle development activities, including design, development, testing, deployment, and post-production support
Configure and customize Salesforce applicions using both declarive and programmic approaches
Develop using Apex, Lightning Components, Experience Cloud, and Salesforce APIs following established best practices
Participe in code reviews and contribute to maintaining high-quality, maintainable code
Support deployment activities and provide knowledge transfer to client teams for long-term sustainment
Required Qualificions:
Bachelor’s degree in IT or reled field and a minimum of 4 years
or Masters with a minimum of 2 years of prior relevant experience.
of hands-on Salesforce development experience, preferably supporting Federal programs
Experience working in Salesforce Government Cloud environments
Hands-on experience integring Salesforce with Amazon Connect in production environments
Must be a U.S. Citizen or Permanent Resident.
Ability to obtain and maintain a Public Trust security clearance.
Certificions Required:
Salesforce Certified Plform Administror
Salesforce Certified Plform Developer I
Strong experience with Salesforce development: Apex, Lightning Components, Experience Cloud, and APIs
Proven Experience with Omni-Channel routing, screen pops, and real-time CRM da integrion
Experience building and maintaining integrions across multiple enterprise systems (REST/SOAP APIs, middleware tools preferred)
Experience with Einstein / Agentforce capabilities
Web development experience (JavaScript, HTML5, CSS)
Experience with Salesforce declarive tools (Flow, Lightning App Builder; Process Builder, etc.)
Understanding of identity and security concepts, including SSO, MFA, and encryption
Experience working in Agile environments (Scrum, SAFe, or Kanban) using standard Agile tooling
Strong communicion skills with both technical and non-technical stakeholders
Preferred Qualificions:
Additional Salesforce Certificions:
Salesforce Certified Advanced Administror
Salesforce Certified JavaScript Developer
Salesforce Certified MuleSoft Developer
Experience with Salesforce Health Cloud or Da Cloud
Experience with other telephony products such as NiCE CXone, Genesys, Five9.
Other object-oriented programming knowledge and technology experience.
Additional experience with AWS GovCloud, Azure Government
Experience with other Pega, ServiceNow, etc.
Experience for developing integred da analytics plforms from Salesforce/MuleSoft implementions such as Tableau, Power BI, SAS.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the stus quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already step 30 — and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipes th this job requisition will remain open for least 3 days with an anticiped close de of no earlier than 3 days after the original posting de as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compension or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, educion, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market da, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovions. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximely $16.7 billion for the fiscal year ended January 3, 2025. For more informion, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. Th's why we craft compension packages th reflect the importance of the work we do for our customers. Employment benefits include competitive compension, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available www.leidos.com/careers/pay-benefits.
Securing Your Da
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-reled informion during any part of the employment applicion process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communice with you through emails th are genered by the Leidos.com automed system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhsApp, Telegram, etc. If you received an email purporting to be from Leidos th asks for payment-reled informion or any other personal informion (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediely by emailing us LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discriminion
All qualified applicants will receive considerion for employment without regard to sex, race, ethnicity, age, nional origin, citizenship, religion, physical or mental disability, medical condition, genetic informion, pregnancy, family structure, marital stus, ancestry, domestic partner stus, sexual oriention, gender identity or expression, veteran or military stus, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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