Salesforce Senior Developer

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Description

At Leidos, we deliver innovive solutions through the efforts of our diverse and talented people who are dediced to our customers’ success. We empower our teams, contribute to our communities, and opere sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

The Mission Driver Enablement Center (MDEC) is seeking a Senior Salesforce Developer / Technical Lead to drive the design and delivery of advanced, integred customer engagement solutions for Federal agencies. This role combines hands-on development with technical leadership, focusing on architecting and implementing scalable Salesforce solutions integred with Amazon Connect, AI-driven capabilities, and third-party government systems.

The ideal candide brings deep expertise in Salesforce architecture, cloud contact center integrions, and secure solution delivery within reguled government environments. This individual will serve as a technical leader across projects, guiding design decisions, mentoring developers, and ensuring high-quality, scalable implementions.

Job Responsibilities:

• Lead the design, architecture, and implemention of Salesforce-based contact center solutions, from prototyping through enterprise-scale production deployments

• Architect and oversee integrions between Salesforce and Amazon Connect (or similar cloud IVR/ACD plforms), including real-time da exchange, screen-pop functionality, and omnichannel routing

• Define technical solutions and integrion pterns across Salesforce, AI plforms, and external agency systems

• Provide technical leadership to development teams, including code reviews, design reviews, and mentoring junior and mid-level developers

• Collabore with stakeholders to transle business needs into scalable technical solutions and lead solutioning discussions with clients

• Establish and enforce Salesforce development best practices, coding standards, and DevSecOps processes

• Ensure all solutions meet Federal security and compliance requirements (e.g., FedRAMP, ATO)

• Oversee full lifecycle delivery, including architecture, development, testing, deployment, and sustainment

• Support proposal efforts, technical solutioning, and estimion for new work as needed

• Lead knowledge transfer and provide stregic guidance to client teams for long-term system success

Required Educion & Experience:

• Bachelor’s degree in IT or reled field and a minimum of 8 years of relevant experience or or Masters with a minimum 6 of relevant experience, progressive experience in Salesforce development and architecture, including Federal program experience

• Proven experience designing and delivering solutions in Salesforce Government Cloud environments

• Strong experience integring Salesforce with Amazon Connect cloud-based contact center plforms (required)

• U.S. Citizenship required

• Ability to obtain and maintain a Public Trust clearance

• Required Certificions:

• Salesforce Certified Plform Developer I

• Salesforce Certified Plform Administror

• At least two advanced certificions (e.g., Plform Developer II, Applicion Architect, System Architect)

Required Technical Skills:

• Strong experience with Omni-Channel routing, screen pops, and real-time CRM/contact center integrions

• Deep expertise in Salesforce plform development: Apex, Lightning Components, Experience Cloud, and APIs

• Experience designing scalable integrion architectures using REST/SOAP APIs and middleware tools (e.g., MuleSoft or equivalent)

• Experience with Einstein / Agentforce capabilities and AI-driven customer engagement solutions

• Strong understanding of identity and security architecture, including SSO, MFA, encryption, and secure integrion pterns

• Proficiency in modern web technologies (JavaScript, HTML5, CSS)

• Experience with Salesforce declarive tools (Flow, Lightning App Builder) and governance of hybrid declarive/programmic solutions

• Experience leading development in Agile environments (Scrum, SAFe, Kanban) and guiding teams in Agile best practices

• Strong communicion skills and ability to interface with technical and executive stakeholders

Additional Requirements:

• Exceptional communicion skills with the ability to articule complex technical concepts to leadership and transle business requirements into technical solutions.

• Proven leadership experience in managing and mentoring high-performing technical teams.

• Demonstred success in delivering multiple concurrent, large-scale Salesforce implementions in government or defense sectors.

Desired Experience:

• Salesforce Architect-level certificions (Applicion Architect, System Architect, or CTA track progress)

• Implementions of additional contact center technology (CXone, Genesys, etc.) and additional contact center focused conversional AI, virtual agents, agent assists, etc.

• Experience with Salesforce Health Cloud or Da Cloud

• Experience with AWS GovCloud or Azure Government

• Experience with enterprise analytics plforms (Tableau, Power BI, SAS)

• Experience leading multi-system integrion efforts across large Federal programs

• Familiarity with additional low-code/no-code plforms and modern cloud-nive architectures.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the stus quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already step 30 — and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compension or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, educion, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market da, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovions. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximely $16.7 billion for the fiscal year ended January 3, 2025. For more informion, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. Th's why we craft compension packages th reflect the importance of the work we do for our customers. Employment benefits include competitive compension, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available www.leidos.com/careers/pay-benefits.

Securing Your Da

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-reled informion during any part of the employment applicion process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communice with you through emails th are genered by the Leidos.com automed system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhsApp, Telegram, etc. If you received an email purporting to be from Leidos th asks for payment-reled informion or any other personal informion (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediely by emailing us LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discriminion

All qualified applicants will receive considerion for employment without regard to sex, race, ethnicity, age, nional origin, citizenship, religion, physical or mental disability, medical condition, genetic informion, pregnancy, family structure, marital stus, ancestry, domestic partner stus, sexual oriention, gender identity or expression, veteran or military stus, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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