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Customer Support Entry (Washington)

compensation: $18.00
employment type: contract

Providing IT technical support to computer system users by telephone, email
Maintaining computers, systems, and printers in a professional setting
Installing and troubleshooting computer operating systems and software
Expertise in supporting desktop operating systems (Windows 7, 8.X, 10 Mac OSX 10.10 X)
Strong customer service experience
Experience providing technical support in a “call center” environment where the candidate received multiple calls at once
Experience tracking service request/incidents using an ITSM tool
Provide customer-oriented results and build an efficient end-user support environment
Experience with basic Active Directory functions such as Account Creations, Password Resets and OU Management
Knowledge of Microsoft Office Suite (Office 2010+ and Office 365)
Excellent written and verbal communication skills in a professional setting
Microsoft Certification: MCP Windows 7, Windows 10, +A
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers
  • OK to highlight this job opening for persons with disabilities

post id: 7159289751

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