compensation: $30.76 an hour employment type: full-time
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Seeking immediate available experienced service desk professionals for upcoming federal contract. Planned performance period will be 6-month contract with potential for extension.
Ideal candidates will have federal work experience in help desk support.
Hourly W-2 position Monday-Friday 9-6 PM
• Perform in a Technology Service Desk environment that assists offices in installing and using supported software, including messaging client software, word processors, web browsers, anti-virus software, and HIR-developed applications and remote access RSA SecurID, VPN access
• Provide front line phone, Live Chat, and Remote Desktop support, may be required to resolve requests via on-site visits
• Serve as the technical resource and solution-provider
• Perform other duties as assigned
• 3 years’ experience in IT call center environment
• 3 years’ experience with Microsoft Windows and Office
• 3 years’ experience supporting Mobile devices IOS, Android, Blackberry
• Related college degree preferred
Candidates should be able to commit to the 6-month contract.
Please list hourly requirements in your application.
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