compensation: This is a full-time, non-exempt(hourly) position employment type: full-time
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Position Title: Leasing Consultant/Administrative Assistant
FLSA Status: Non-Exempt
Reports to: Residential Property Manager
Position Summary: This position will oversee the day-to-day leasing operations and administrative responsibilities of the assigned residential community. This includes assisting with leasing apartments, qualifying prospects, preparing lease documents, assisting with move-in procedures, coordinating with maintenance technicians, and providing exceptionally friendly customer service.
Complies with all federal, state, and local Fair Housing guidelines.
Answer incoming calls.
Establish rapport with future residents and all visitors.
Assists PM and APM with leasing apartment homes to future residents and achieve necessary move-in goals.
Assists future residents with completing leasing applications and collects all required forms
Accepts fees associated with application process, security deposits, and utility payments
Submits applications for verifications and approvals to the Property manager.
Prepare move-in packages and conduct new resident orientations.
Processes invoices, and maintains vendor/supplier contracting files
Other duties as assigned or requested.
Education and Work Experience:
High school diploma or equivalent
1-2 years of leasing, and/or customer service experience.
Knowledgeable of MS Office applications
Strong administrative skills
Fluent in English and Spanish (Bilingual)
Knowledge and Skills:
Excellent customer service skills
Effective oral and written communication skills
Proficient with Microsoft Word, Excel
Strong problem solving and analytical capacities
Highly organized with good time management skills
Good understanding of sales and marketing concepts
Reporting to this position: None
Schedule: This is a full time, non-exempt position. The schedule will require 40 hours per week, including rotating Saturdays and may need to receive and route after-hours emergency calls to maintenance technicians. This schedule is subject to change based on business needs.
Physical Demands and Work Environment: Work is normally performed in a typical indoor, standard office, work environment, however the position does require the ability to physically tour the property in its entirety and assist with emergency measures as required.
NOVO employees are expected to adhere to all company policies and to act as role models in adherence to NOVO Development Corporation policies.