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Landscaping Company Seeks Account Manager (Silver Spring)

821 Norwood Road

(google map)

compensation: $45,000-$60,000 depending on education/experience
employment type: full-time

Position Overview

The Account Manager is responsible for the full scope management of grounds maintenance contracts for an assigned book of business. The Account Manager acts as a client relationship manager serving as the day-to-day point of contact to ensure client expectations are met. The Account Manager oversees GreenSweep field crews to ensure proper execution of grounds maintenance and landscaping contracts.


Job Duties and Responsibilities

The Account Manager is expected to perform at a minimum the following job duties and responsibilities.

• Manage fulfillment of grounds maintenance and landscaping contracts
o Track completion and productivity of all maintenance related services
o Conduct routine site visits of assigned properties to ensure fulfillment of contract obligations
o Establish role as primary point of contact for clients responding to requests, questions, and feedback, resolving issues, and up-selling additional services
o Calculate and compile estimates for additional service requests and enhancement projects
• Provide direct supervision and leadership to crews
o Promote company culture and core values stressing the importance of safety, efficiency, quality, and professionalism
o Train field crews on new company policies, operating procedures, and safety measures
o Observe and evaluate crews at work to identify strengths, limitations, and growth potential and to ensure projects are completed on time and to company standards
o Conduct routine evaluations with individual crew members to ensure compliance with protocols for behavior, operations, and safety
• Assist with opening/closing of field office
• Communicate status of client relationships and property conditions to supervisor
• Perform other duties as assigned


Qualifications

• Degree in Landscaping Contracting, Horticulture, or similar field OR five years of experience in the landscaping industry OR an equivalent combination of education and experience
• Valid driver’s license, clean driving record, and ability to be insured by company insurance carrier
• Valid pesticide applicator’s license or ability to obtain within one year of employment
• Bilingual (English and Spanish) preferred
• Knowledge of landscape materials, installation and maintenance techniques, and equipment operation
• Proficient in Microsoft Office applications and Google email and calendar interfaces
• Knowledge of or willingness to learn Aspire software system
• Able to communicate clearly and effectively with clients, field crews, and management team
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7308273006

posted:

updated:

best of [?]