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Resident Services Manager (Baltimore)

compensation: $50,000-$55,000
employment type: full-time

AHC Inc.
Baltimore, MD

The general purpose of Resident Services is to offer programs and services that will improve the quality of life at AHC properties and strengthen the neighborhoods where AHC properties are located.

The ideal candidate is a detailed, team player that is also effective when working independently, and takes an entrepreneurial approach to community outreach and resident engagement.

Responsibilities include:
•Working with programs and services such as eviction prevention, financial capability and workforce development
•Managing and implementing educational and recreational programs for children, youth, and adults
•Recruiting participants for programs
•Working with a diverse network of partners and identifying resources to meet the needs of the resident population
•Supervising volunteers and/or interns
•Working in a scattered site portfolio and/or multiple property
•Maintaining the community rooms, bulletin boards, and computer equipment
•Administering needs assessments, surveys, and conducting focus groups
•Collecting statistical information on programs for funding & program assessments
•Reporting on program outcomes
•Making recommendations on programs
•Coordinating special events
•Other related administrative duties

Minimum requirements:
•Bachelor’s degree in social work or human services related field
•2 years of experience in providing social services
•Experience and passion for working with low-income families and seniors
•Ability to provide a high quality of customer service
•Strong interpersonal and organizational skills
•Proven ability to work independently
•Ability to interact with a diverse population of clients in terms of age, economic status, and cultural background
•Proficiency with MS Office

For immediate consideration, please email your cover letter and resume to or visit & apply on our website, under the ‘About Us’ tab. E/O/E
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7023335350


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