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IT Support Specialist

compensation: $20-26/hr + Benefits
employment type: full-time

Why You Want To Work Here:
This is a great opportunity for an IT professional with a few years of experience to be able to step into an autonomous role and begin to run an entire IT department for a local office. This company offers ample room for growth and is expanding internationally.

Responsibilities of IT Support Specialist:
Prepares and deploys Windows computers and is involved in maintaining and developing the OS images for these devices
Assists in deployment of software and other hardware
Monitors computer reliability and end-user satisfaction and reports and solves problems as they arise
Performs basic administrative tasks such as creating and maintaining users, e-mail accounts, groups and lists in Active Directory and Office 365
Deploys and manages computer updates
Point of contact for vendors on maintenance of user computers
Upgrades and maintains security software on user computers
Collaborates with other IT professionals at our International HQ office
Investigate, develop, and implement new technology systems and platforms
Deploy and decommission software and systems
Maintain and improve systems documentation
Support presentation A/V requirements
On-board and off-board staff from a technology perspective

Requirements of IT Support Specialist:
2 years of experience in technology support
Well-developed familiarity with the Microsoft Windows platform in a networked environment
Comfortable with at least one database product (e.g., MS Access, MS SQL, MySQL, etc.).
MS Excel proficiency
Proactively identifies and analyzes processes that need improvement
Excellent verbal and written communication skills
Excellent customer service and troubleshooting skills
Passionate about growing in the IT industry
Degree from a 4-year college or university with major coursework in area of specialization is preferred
Basic understanding and experience of TCP/IP-based networks
Ability to lift and handle 50-60 pounds of materials, bend, stoop, and stretch as required
French language proficiency not required but nice to have!​​​​​

$20-26/hr + Benefits
Bethesda, MD
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7095465189


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