compensation: Salary plus opportunity to earn bonuses and commission for referrals and policies written; paid holidays, vacation and personal days employment type: full-time
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Do you enjoy helping customers and be compensated? As a growing insurance agency in Alexandria, we are looking for a customer service representative to help our Services team take care of our policyholders’ service needs. If talking to customers over the phone or face-to-face to complete transaction requests or solve issues is something you would like to do, then, consider joining us. If interested, please forward your resume.
We are looking for a candidate with:
Strong desire to help customers
Communicate well over the telephone while reviewing customer's info on computer systems
Communicate well with customers in face-to-face situations
Communicate well with customers over email
Ability to understand and handle details and resolve multiple tasks
Research policy changes and issues for customers
Handle customer billing issues
Have computer skills – experience with Microsoft office and Internet products
Be able to work on your own and/or with the team
Being bilingual, speaking English and Spanish is a plus
Eventual acquisition of Virginia P&C licensing is expected
We want a representative to help retain our customers by providing excellent customer services.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers