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Customer Service Supervisor Needed (Chantilly)

compensation: hourly pay depending on qualification and experience
employment type: full-time

We're hiring Customer Service supervisor who can perform the following duties on a daily basis:
Managing customer service team;
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
Follow up with customers to ensure resolution;
Keep records of customer interactions;
Identifying and assessing customers' needs to achieve satisfaction


Requirements:
Good working knowledge of Computers, multi tasking, and ability to handle customer service
Candidate must Possess exceptional oral, written and interpersonal communication skills
Proven customer support experience or experience as a client service representative
Customer orientation and ability to adapt/respond to different types of characters
Knowledge of Zendesk or similar ticketing system is a must.
Qualified candidates should email us or call us for immediate consideration.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7196209989

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