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Customer Service Representative (Manassas)

9040 Mike garcia drive

(google map)

compensation: Hourly
employment type: full-time

Who Are We?

• F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
• 2nd generation, 39-year old family-owned business with over 340 employees
• Service Northern Virginia, Southern Maryland, and DC out of our Manassas, VA main office


What Do We Have?

• Top-notch facilities/office environment
• Excellent support staff
• Job stability
• Great compensation
• Industry-leading benefits package
• Room for growth and improvement
• Forward-thinking management team


Who/What Are We Looking For?

• Professionally handle high volume inbound/outbound customer inquiries
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs
• Promote products and services effectively and comfortably
• Assist Field Personnel


Qualifications:

• Ability to pass a background check and drug test
• High school diploma (or GED)
• Customer Service experience is preferred
• Demonstrate passion for excellence with respect to treating and caring for customers
• Strong decision-making abilities
• Ability to identify customer needs and clearly articulate product and service offerings
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Team player


Core Competencies:
• Strong verbal and written communication skills
• Comfortable in navigating through multiple software systems and windows simultaneously
• Ability to show empathy when responding to customer’s needs
• Must be flexible with the ability to adapt to changes quickly and think conceptually


Training:

• F.H. Furr will provide the training required for this position


Compensation:

• Paid hourly/weekly


Call Center Hours:

• Monday through Friday - 7AM until 10PM
•Saturday and Sunday - 8AM until 7PM
• Full-time


Benefits Offered:

• Company-paid Medical, Dental, and Vision Insurance
• 401(K) Plan
• Company-paid Long Term Disability and Life Insurance
• Paid Vacations, Holidays, and Sick days

To apply please click the following link: https://fhfurr.bamboohr.com/jobs/view.php?id=243
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7127925598

posted:

best of [?]


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