Arlington-based printing, sign, design and marketing company seeking friendly person who enjoys working with clients and is able to multi-task several projects at once. The position involves direct interaction with customers coming into our centers as well as on the phone and via email. The person we seek will receive phone calls and emails from customers to help them with their printing needs, provide quotes, process orders and provide invoices upon completion of the work. Candidates will manage projects that involve a wide range of high-quality printing and communication services, including creating print ready artwork and printing jobs on our digital presses.
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To be clear about this position, although there is some graphics work (mainly fixing customer files to be print ready as opposed to actual design) and some printing, THE MAIN FOCUS IS CUSTOMER SERVICE AND INSIDE SALES. You will be interacting with clients all day so you must enjoy talking to people in person and on the phone, as well as by email.
REQUIREMENTS FOR APPLYING. The successful candidate will:
Have very good people skills and communication skills
Have excellent math skills and the ability to pay attention to details
Be able to work independently and be able to multi-task/handle several client jobs at the same time
Have experience in customer service/sales
Have an in-depth knowledge of Adobe Creative Suite (Acrobat, InDesign, Illustrator and Photoshop)
Be familiar with e-mail, Microsoft Office and quoting software
Not required but HIGHLY preferred:
Have prior experience in a print-for-pay environment
Have a portfolio demonstrating graphic design skills
Have experience running production machines/digital presses
Experience and interest in Marketing, Design, Printing, Digital Printing, Promotional Products, Signage, Mailing, and Pack & Ship is useful.
Please e-mail your resume AND cover letter, along with compensation expectations to be considered for this position.