compensation: $40,000.00 - $50,000.00 per year employment type: full-time
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Bergmann's Cleaning is a Dry Cleaning, Linen company. We specializing in route pick up and delivery as well as serving local hospitality establishments. We are also a emergency response restoration company specializing in the return of compromised property to their pre-loss condition. We have an immediate opening for a customer service liaison and office manager.
We are looking for someone who has a great attitude, extremely proactive, and is willing to help wherever necessary. We have a very fast paced office environment and the ideal person for this position is someone who can step in right away, provide excellent customer service, and continuously be looking for ways to grow the operations.
This role will support the other office staff, lead the companies marketing efforts, be responsible for answer all incoming requests, rescheduling day to day route requests, preparing bank deposits, and other day to day office administrative duties.
Primary Duties and Responsibilities include:
· Managing all incoming customer’s calls and resolve customer service issues
. Leading our marketing efforts (website updates, couponing campaigns, etc)
· Daily transaction posting into in-house ordering system, managing route drivers’ schedules and ensuring sales
· Daily scheduling of drivers and dry cleaning route schedules.
· Manage day to day office functions (Office supplies, vendor payments etc)
Good customer service skills and a friendly attitude to work with customers, vendors, suppliers, sales team, and work crews as well as other administrative staff.
2 to 5 years of social marketing and telephone sales.
Working knowledge of accounts receivable and accounts payable
General Human Resources skill regarding the hiring, review, and termination process.
Excellent verbal and written communication skills with the ability to write appropriate customer emails or craft a letter.
Honest, dependable, and have a good work ethic that is punctual and reliable
Bilingual in Spanish a plus.
Candidate must be conscientious of working with a company that is well represented in the community and believes in doing tasks the right way.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
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