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02/2016 - 7/2016 Shepherd Electric Supply - Receptionist
● Answering and routing phone calls on a multiline phone system.
● Scan time cards weekly and forwarded to HR
● Maintained office supplies
● Scanned various documents
● Managed petty cash
10/2015 - 11/2015 Active Health Management - Customer Service Advocate
● Assisting members of Blue Cross Blue Shield
● Tasks include supporting completion of member health assessments to achieve eligibility for premium discounts.
● Responsible for over 100 calls per day during open enrollment season.
● All associated administrative duties.
● Reporting status of work to management.
06/2015 - 09/2015 Department of Administration and Human Services - Receptionist
● Scanning of HR files into system.
● Answering and routing phone calls.
● Maintaining calendars for employees.
● Data Entry.
● Any other duties required by management.
07/2012 - 09/2014 The Urology Group - Administrative Assistant
● Answering multi-lined phones.
● Scheduling Appointments.
● Verifying, scanning and entering insurance information.
● Messaging the nurses and doctors.
● Complete access to EMR and entering demographics.
01/2013 - 09/2014 Aegis Corporation - Receptionist
● Screened and routed incoming calls
● Maintained employee files.
● Conducted orientation on new hires.
● Assisted in executive meeting preparations.
● Various other duties as required by management.
11/2010 - 12/2012 Physical Therapy Connection - Administrative Assistant
● The primary coordinator for a private practice consisting of 2000+ outpatient physical therapy encounters.
● Responsibilities included but not limited to customer service and patient relations.
● Electronic medical record and coding.
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