We have a great opportunity for a Director of Operations. As the Director of Operations in our Northern Virginia office, your responsibilities will include:
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*Ensuring each client is satisfied with the service we provide
*Uncover opportunities to pursue ancillary sales: additional guard services, training etc.
*Keep overtime less than 1%
*Ensure supervisors and guards perform their duties at or above our standards
*Handle staffing issues, incident reports, customer complaints and other urgent issues
*Complete employee counseling reports
*Conduct customer complaint investigations
*Assist with new site launches
*Assist with the hiring process as necessary
*Create and update post orders
*Conduct employee training
*Ensure actual hours worked are reported accurately for payroll
Successful candidates will have a valid driver’s license and a reliable vehicle along with the following skills and attributes:
Experience using database software, MS Word and Excel
Comfortable with progressive discipline
Good writing skills
High attention to detail
Efficient time management
5+ years of experience
Bachelor's degree in related field preferred
We provides the following benefits:
Health & Dental benefits
Above industry-average compensation
Vacation and Holiday Pay
If you are ready to advance your career and be a major player in the success of a growing security guard firm, apply today!
We are a growing security guard firm who operates in 3 states providing services to protect the assets of our valued customers.
IF interested send resume and salary requirements to post.