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Customer Service and Sales representative
Maids in Brown LLC
5555 Columbia Pike
compensation:
$40,000–$50,000/year [depending on experience] + Commission + Bonus
employment type:
full-time
experience level:
mid level
job title:
Customer Service and Sales
QR Code Link to This Post
Salary: $40,000–$50,000/year (DOE) + Commission + Bonus
Full-Time | Monday–Friday | Growth Opportunity
Are you great with people and love helping customers?
Our fast-growing company is looking for a professional, friendly, and reliable Customer Service & Sales Representative to join our team in Arlington, VA.
We offer a supportive team environment, stable hours, and the opportunity to earn more with performance bonuses.
If you are energized by talking to people, solving problems, and guiding customers toward the right service, this role is a great fit.
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⭐ What You Will Do
• Serve as the primary point of contact for clients: handle incoming calls, emails, and live chat / web inquiries with a warm professional attitude.
• Schedule appointments, coordinate with cleaning teams, monitor job progress, and follow up with clients
• Resolve customer issues: complaints, rescheduling, special requests, and post-service feedback
• Update and maintain the CRM / scheduling software with accurate client and job data
• Work cross-functionally with Operations / Field Managers to ensure service quality and timely response
• Generate quotes / estimates or assist in generating them
• Track customer satisfaction metrics (e.g. reviews, surveys), prepare summary reports, and recommend improvements
• Provide occasional administrative support (billing, invoicing, or documentation) as needed
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⭐ Compensation
• $40,000–$50,000/year based on experience
• Monthly commissions
• Performance bonuses
• Paid training
• Promotions available as our company expands
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⭐ Why You’ll Love Working With Us
• Supportive, team-oriented environment
• Clear training and step-by-step guidance
• Consistent daytime schedule (no nights, no weekends)
• Opportunity to grow into leadership or management roles
• A role where your communication skills shine
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⭐ Requirements
• Experience in customer service and sales, preferably in service-based or cleaning / facilities industry
• Excellent communication skills (verbal & written)
• Strong problem-solving, multitasking, and time-management skills
• Comfortable with CRM / scheduling tools and general office software (e.g. Microsoft Office / Google Workspace)
• Positive, customer-friendly attitude with attention to detail
• Comfortable speaking on the phone and closing sales with confidence
• Bilingual (English/Spanish) preferred.
• High school diploma or equivalent (some college or related training a plus)
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⭐ How to Apply
Send us a message with:
1. Your full name
2. Phone number
3. City of residence
4. Resume
We will contact qualified candidates for an interview within 24 hours.
- OK for recruiters to contact this job poster.